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Accessibility

We are trying to make the website as accessible as possible for all visitors.


Accessibility Standards

Our goal for the website is that all pages should meet the Priority 2 (Level AA) checkpoints of the World Wide Web Consortium’s Web Content Accessibility Guidelines.

If you need information from our website in an alternative format please email us at qvh.communications@nhs.net and we will do our best to help.

We will continue to try to improve the accessibility of the website, and your feedback is important to us for this. If you find any problems please email us at qvh.communications@nhs.net

Videos

We have activated transcripts and closed captions on the videos we use on our website that are hosted on YouTube.

PDF and accessibility

Visually impaired users may have trouble reading PDF files with screen reader software. To overcome this you can go to the Access Adobe website and use their online conversion tools for Adobe PDF Documents.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

The content listed below is non-accessible for the following reasons.

  • Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). When we publish new content, we’ll make sure our use of images meets accessibility standards.
  • Some of our images and graphics contain text that is not readable by screen reader software.
  • Some of our PDFs and Word documents may not be accessible. We are planning to either fix these or replace them with accessible HTML pages.

Preparation of this accessibility statement

This statement was prepared in September 2020.