For CPAP patients

What is CPAP?

CPAP stands for Continuous Positive Airway Pressure.
CPAP is a breathing therapy that delivers air through a mask worn over the nose and/or mouth. This helps keep the airway open and supports regular breathing during sleep.

It is most commonly used to treat obstructive sleep apnoea (OSA), but it may also be used for other sleep‑related breathing conditions.

We currently issue patients with the ResMed AirSense 11 AutoSet device. You can find out more about this equipment via this link.

Problems with your CPAP machine or mask

If you are using CPAP for obstructive sleep apnoea, please be reassured that it is generally safe to be without CPAP treatment for a short period (for example, a few nights).

If you need to be without CPAP temporarily, please:

  • Sleep propped up using additional pillows
  • Avoid sleeping on your back
  • Avoid alcohol and sedative medications where possible

 If you are experiencing problems with your CPAP machine or mask, please first visit this website for guidance: Resmed | The World Leader in Sleep Health

Please contact the Sleep Technician team for assistance with:

  • A replacement mask or parts
  • CPAP machine issues
  • A treatment or pressure adjustment

Email: qvh.sleeptechnicians@nhs.net – Email is the best way to contact the team, as the inbox is monitored through the day and overnight. Please include your hospital number and date of birth when you contact us.

Voicemail: Alternatively you can leave a voicemail message on 01342 305420, selecting option 2. Please include your hospital number and date of birth when you contact us.

A member of the Sleep Technician team will respond to your message. We aim to respond to queries within 72 hours, Monday to Friday (excluding bank holidays).

Click here to return to the main Sleep Disorder Centre page

 

Page updated: 6 May 2026

Sleep Disorder Centre opening times

Monday to Friday – 8.30am to 5pm
Saturday/Sunday/Bank holidays – closed

Please do not attend the Sleep Disorder Centre without a prior arranged appointment as this could result in a wasted journey.

Patient feedback

“Every contact I’ve had the centre, be it cheery admin staff calling regarding appointments through to ‘sleeping over’, has been completely positive and I want to thank everyone of you.”