QVH Strategy 2025-2030

In April 2023 we began a programme of work to develop our strategy for the future. On Thursday 14 November 2024 at our Public Board Meeting, the QVH Strategy 2025-2030 was approved. This is a milestone moment for us.

Our strategy has been developed looking at national and local policy and direction for the future. It is in line with the health and care system strategies across Kent, Medway, Surrey and Sussex and includes our role, working with partners in Sussex, to deliver the ambitions of Improving Lives Together. In an ever-changing healthcare landscape, we recognise the importance of being agile and dynamic.

Our five year strategy QVH Strategy 2025-30 sets our refreshed organisation vision, values, strategic objectives, future focus and direction. It includes our ambitions for our patient services and the key enablers to help us deliver our strategy.

Engagement has been at the heart of developing the QVH Strategy 2025-2030.  We are proud that it has been shaped and co-produced with over 3,000 patients, volunteers, staff, health and care partners and a wide variety of stakeholders across Kent, Surrey, Sussex and beyond. It is also data driven, which alongside extensive engagement, has informed our focus for the future.

Our vision is to be a Centre of Excellence that rebuilds lives and supports communities for a healthier future.

Our clinical strategy is for QVH to be a centre of excellence for reconstruction and sleep and to provide a set of services for our local population.

To achieve this we have 3 key areas:

• We will be a centre of excellence and leaders in our areas of expertise, which will be strengthened through an enhanced focus on research and innovation to support research, training and driving best practice.
• We will develop holistic services to support the repair and rebuild of patients’ physical and psychological needs through our health psychology approach.
• We will be an active partner and will seek to integrate our services, taking our specialist care closer to home and supporting provider services through collaboration.

We will deliver this through a clear operating model, underpinned by our vision, values and  behavioural framework which will help us live our values in all that we do.

What will be different for our patients and staff in 5 years’ time?

With the successful implementation of our strategy, there will be several meaningful changes to enhance patient and staff experience. Examples include:

• Internationally recognised for setting standards of care
• A culture of continuous improvement
• Innovative new roles for our people
• Patients and staff are able to participate in research
• Holistic care at the heart of what we do
• Supporting people to live independent lives and access care locally
• Inspiring our future workforce
• Reduced energy consumption
• Collaborative partnerships providing care closer to home
• Strong emphasis on equitable access and outcomes
• Enhanced service environment to support accessibility and care
• Empowered patients and staff through technology.

You can read the full strategy document here.

Page updated: 20 November 2024