Patients and visitors asked to nominate QVH staff for awards

Patients and visitors at Queen Victoria Hospital are being asked to nominate staff from the hospital who have shown exceptional care and compassion for the annual patient experience award.

The annual QVH staff awards celebrate long service and educational achievements as well as recognising exceptional service, teamwork and service improvements. Patients and visitors are invited to identify their patient champions through the public-nominated patient experience award.

Nominations can be made online or by calling the corporate affairs team on 01342 414508. The deadline for nominations is midday on Friday 24 January 2014.

Members of the public whose nominated staff are shortlisted will be invited to the awards ceremony in March. It is being held at the Felbridge Hotel which is supporting the awards by waiving its usual fees.

QVH chief executive Richard Tyler said: “We’re proud of the care and compassion that our hospital is renowned for. But we know that some of our staff are extra special. The patient experience award is really important to us because the public can nominate. It means a lot to the staff who are nominated to know that their work has made a real difference to the patients and visitors they care for.”

Previous winners of the patient experience award include children’s nurse Tracy Taylor, for the care and compassion she showed to a whole family when their little girl suffered burns at Christmas, and appointments coordinator Jenny Francis, who visited a patient at home to make sure he knew that his appointment had been changed.