Our orthodontic department is seeing patients onsite again from 1 July 2020 and is in the process of contacting patients to book them an appointment. As a result of the current situation, we will initially be seeing fewer patients per day so please bear with us. Any previously booked appointments prior to lock-down will be cancelled and rearranged.

Any patients who are experiencing pain or discomfort from their appliances should call 01342 414419 or 01342 414142 and leave their name, date of birth and telephone number (and hospital number if known) and a clinician will call back for an assessment.

During the pandemic we realise things are a little different. To help give you an idea of what to expect when you come to QVH for an outpatient appointment we have created this leaflet.

Please do not attend your appointment if you have symptoms of Coronavirus including a new continuous cough, high temperature, loss of or change of sense of smell or taste or new increased shortness of breath. For certain procedures, patients may be asked to have a Coronavirus swab test prior to their appointment. Any patient this applies to will be given advance notice and information.


Our specialist orthodontic team advises and treats children and adults with complex orthodontic problems such as facial deformity and anomaly, hypodontia, malalignment of the jaws and positional problems of the teeth.

The orthodontic consultants also provide specialist care for patients requiring orthodontics and jaw surgery; cleft lip and palate care; hypodontia (care for patients with missing multiple teeth); buried/impacted teeth; and sleep apnoea (care for patients with sleep disordered breathing).

Clinical effectiveness

Full details of our patient safety, patient experience and clinical effectiveness measures are published in our annual Quality Report. You can find the latest version here.

How to contact us: If you have any concerns or questions, please contact the Maxillofacial and Orthodontics Unit (Main Outpatients) on 01342 4144419 or 414304. We are open for appointments Monday to Friday 9am – 4.30pm.

If you are receiving treatment with us, we hold an emergency clinic – only for patients in severe discomfort or with bleeding, between 8.30 and 8.45 am every weekday morning, except bank holidays. Please contact us first, if possible, so that we can get your notes out. You may need to wait to be seen.

Patient information leaflets